La poêle fait bien le job, mais je trouve que l'assemblage du kit de raccordement aurait pu être plus simple. Sinon, elle chauffe vraiment vite.
1 / 5
Price
€1,189.30€1,699.00-30 % · You save €509.70
Incl. 20% VAT (UK orders are priced without VAT at checkout) · Free delivery · Dispatched within 3 to 7 days
Why are our prices the lowest on the market?
- Wholesale pricesWe buy in bulk from our wholesalers, on the terms our trade agreements allow us to obtain. That accounts for most of the gap with the recommended retail price.
- No card feesWe only accept bank transfers. The commission charged on every card payment disappears, and we pass that saving on in the price. That is also why we do not offer card payment: it would make every order more expensive.
- Shipped from our warehouseNo middleman, no shop or showroom to run: your order leaves directly from our premises.
Appliances are new and factory-sealed, with the 2-year legal warranty that we provide ourselves. Where our products come from
1
- Free delivery to France, Belgium, Germany and Italy
- Secure payment by bank transfer
- 30 days to change your mind, free returns
ETNAHighlights
Segreto plus Room-Sealed Pellet Stove · 12 kW
- 4.3/5 · 49 reviews
- 2-year legal guarantee
- Delivered in 3 to 7 days
- 30 days to change your mind
Description
The Segreto plus room-sealed pellet stove · 12 kW is an ETNA model with 12 kW power, designed to heat a volume of approximately 320 m³, or nearly 120 m².
What area can it heat?
It is sized for a volume of about 320 m³, which corresponds to around 120 m² in a typical home. The power can be adjusted between 3 and 12 kW, allowing it to run at low output during mid-season without overheating the room. The actual heated area depends on the home's insulation and air circulation between rooms.
What is its efficiency?
The declared efficiency is 92.2%, meaning the proportion of the fuel’s energy actually converted into heat. It is Flamme Verte 7 certified. High efficiency directly translates into lower wood pellet consumption for the same comfort level.
How long does it operate without refilling?
The hopper holds 18 kg of pellets. The maximum runtime announced is 25.7 hours at low output. In practice, the duration depends on the power setting: the higher the temperature setpoint, the greater the consumption.
What should be planned for installation?
The flue outlet is 80 mm: the flue pipe and lining must match this diameter. Installation and connection must be carried out by a qualified professional, which is a condition of the manufacturer’s warranty and your home insurance.
Specifications
Performance
- Heating volume (m3)
- 320
- Heating surface (m²)
- 120
- Filter heating surface (m²)
- From 100 to 200
Equipment and finishes
- Wifi
- ETNA Wifi Module Type S - OPTION
Standards and warranty
- Reference
- sia12_segreto_plus_conf
Other specifications
- Nominal minimum power (kW)
- 3
- Flue outlet diameter (mm)
- 80
- Efficiency (%)
- 92,2
- Max autonomy (h)
- 25,7
- Pellet hopper (kg)
- 18
- Green flame
- 7
- Height (cm)
- 103
- Width (cm)
- 53
- Depth (cm)
- 53
- Warranty (year)
- 2
- Max thermal power (kW)
- 12
- Remote control
- No
- Ducted
- No
- Room-sealed installation
- Yes
- Type of appliance
- Room-sealed stove
- Max nominal power (kW)
- 11
- Min autonomy (h)
- 7.2
- Power
- 12
- Installation zone
- Zone 1
- Installation zone
- Zone 2
- Installation zone
- Zone 3
- Shape
- Round
Technologies and features
Remote control
Adjust temperature and output without getting up (etna wifi module type s - option).
Documentation
Frequently asked questions
What area can it heat?
It is designed for a volume of about 320 m³, or nearly 120 m². The result depends on the home's insulation and air circulation.
What is its runtime?
The hopper holds 18 kg of pellets, with a maximum announced runtime of 25.7 hours. This decreases as the power demand increases.
Is a professional required for installation?
Yes. Connection to the flue (80 mm outlet) must be done by a qualified installer: this is a condition of the manufacturer’s warranty and your insurance coverage.
Customer reviews
All shop reviewsAverage rating
4.3
from 49 reviews
- 5 stars18
- 4 stars27
- 3 stars4
- 2 stars0
- 1 star0
91% of reviews give 4 or 5 stars
1 reviews with customer photos
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Each review is about the product shown on its card.
Rien à redire sur le chauffage, elle est puissante. Par contre, le design est un peu basique à mon goût, mais ça reste une poêle après tout.
La poêle à bois Candy LEAN chauffe super bien, elle fait bien son boulot. Par contre, la notice est un peu confuse, j’ai galéré pour l’installer au début.
- Jules I.
Très satisfaite, elle chauffe vite et le four est super pour les petits plats. Livraison rapide, par contre y'avait un petit bruit de cliquetis au début, mais ça s'est arrêté vite.
- Nathan G.
Poêle sympa, chauffe bien. La livraison a été rapide, mais le livreur a laissé un gros carton avec une rayure, dommage. L'installation a pris un peu de temps, la notice est pas hyper claire.
Super cuisinière ! Elle chauffe la maison et l'eau assez rapidement. Juste un petit souci avec les vis de fixation, elles étaient pas dans le bon ordre.
Bon produit, elle fonctionne bien et consomme raisonnablement. J'ai eu du mal à la régler, la notice aurait pu être mieux détaillée.
- Louis I.
Pas mal du tout, la chaudière chauffe efficacement. Juste que j'ai trouvé le mode d'emploi un peu flou, j'ai mis un moment à comprendre certaines étapes.
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