Privacy policy (GDPR)

This English version is provided for information only. In the event of any discrepancy, the French version prevails. Last updated: 8 September 2026 1. DATA CONTROLLER The data controller is DAMDAM ELECTROMENAGER, 4 rue de la Villa Romaine, 14460 Colombelles, France. Contact: [email protected]. 2. DATA COLLECTED We collect the data you provide to us: surname, first name, postal address, email address, telephone number, order contents, as well as the technical data needed for the website to work properly. When you place an order, we also record the IP address used and the corresponding country, in order to prevent fraud. 3. PURPOSES AND LEGAL BASES Your data is used to: • Process and track your orders and deliveries (performance of the contract); • Contact you about your order (performance of the contract); • Send you commercial offers if you have agreed to this (consent); • Comply with our legal and accounting obligations (legal obligation). 4. RETENTION PERIOD Order data is kept for as long as necessary to manage the business relationship and meet legal obligations (in particular accounting). The IP address recorded with an order is deleted after 12 months. Marketing data is kept until you withdraw your consent. 5. RECIPIENTS Your data is intended for the internal departments of DAMDAM ELECTROMENAGER and its technical service providers (hosting, emailing, transport). It is never sold to third parties. 6. YOUR RIGHTS In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data. You can exercise these rights at any time by writing to [email protected]. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr). 7. COOKIES The website uses cookies and local storage needed for it to work (basket, session) as well as in-house audience measurement, carried out with our own tools and no third-party service: it does not keep your IP address, does not follow you on other websites and is only used to produce anonymous statistics (pages viewed, country, device type, origin of the visit). The technical identifier it uses expires after 13 months and raw data is deleted after 13 months. With your explicit consent ("Accept" button on the banner), we also use a Google Ads tag that measures sales coming from our adverts; Google may then place advertising cookies on your device. You can change this choice at any time via the "Manage cookies" link in the footer. Without your consent, no Google script is loaded. 8. CONTACT For any question about your personal data: [email protected].