Mathieu Q.
Pas mal du tout, mais la livraison a pris un peu plus de temps que prévu. Le bruit est raisonnable, mais on l'entend quand même un peu dans une pièce fermée.
Segreto Plus Room-Sealed Pellet Stove Pack + Rear Exit Concentric Flue Kit · 12 kW
In stockNew, factory-sealed
1 / 8
Price
€1,573.60€2,248.00-30 % · You save €674.40
Incl. 20% VAT (UK orders are priced without VAT at checkout) · Free delivery · Dispatched within 3 to 7 days
Why are our prices the lowest on the market?
- Wholesale pricesWe buy in bulk from our wholesalers, on the terms our trade agreements allow us to obtain. That accounts for most of the gap with the recommended retail price.
- No card feesWe only accept bank transfers. The commission charged on every card payment disappears, and we pass that saving on in the price. That is also why we do not offer card payment: it would make every order more expensive.
- Shipped from our warehouseNo middleman, no shop or showroom to run: your order leaves directly from our premises.
Appliances are new and factory-sealed, with the 2-year legal warranty that we provide ourselves. Where our products come from
1
- Free delivery to France, Belgium, Germany and Italy
- Secure payment by bank transfer
- 30 days to change your mind, free returns
ETNAHighlights
Segreto Plus Room-Sealed Pellet Stove Pack + Rear Exit Concentric Flue Kit · 12 kW
- 4.2/5 · 67 reviews
- 2-year legal guarantee
- Delivered in 3 to 7 days
- 30 days to change your mind
Description
The Segreto Plus Room-Sealed Pellet Stove Pack + Rear Exit Concentric Flue Kit · 12 kW is an ETNA 12 kW pellet stove designed to heat a volume of approximately 320 m³, equivalent to nearly 120 m².
What area can it heat?
It is sized for a volume of about 320 m³, which corresponds to around 120 m² in a typical home. The power is adjustable between 3.4 and 12 kW, allowing it to run at low output during mid-season without overheating the room. The actual heated area depends on the home's insulation and air circulation between rooms.
What is its efficiency?
The declared efficiency is 96.2%, meaning the proportion of the fuel’s energy actually converted into heat. It is Flamme Verte 7 certified. High efficiency directly translates into lower wood pellet consumption for the same comfort level.
How long does it operate without refilling?
The hopper holds 18 kg of pellets. The maximum autonomy is 25.7 hours at low output. In practice, duration depends on the power setting: the higher the temperature setpoint, the greater the consumption.
What should be planned for installation?
The flue outlet diameter is 80 mm: the flue pipe and liner must match this diameter. Installation and connection must be carried out by a qualified professional, which is a condition of the manufacturer’s warranty and your home insurance.
Specifications
Performance
- Heating volume (m3)
- 320
- Heating surface (m²)
- 120
- Filter heating surface (m²)
- From 100 to 200
Equipment and finishes
- Wifi
- Option
Standards and warranty
- Reference
- pack_SIA12_Segreto_Plus_conf
Other specifications
- Nominal minimum power (kW)
- 3,4
- Flue outlet diameter (mm)
- 80
- Efficiency (%)
- 96,2
- Max autonomy (h)
- 25,7
- Pellet hopper (kg)
- 18
- Green flame
- 7
- Height (cm)
- 103
- Width (cm)
- 53
- Depth (cm)
- 53
- Warranty (year)
- 2
- Max thermal power (kW)
- 12
- Remote control
- No
- Ducted
- No
- Room-sealed installation
- Yes
- Type of appliance
- Room-sealed stove
- Max nominal power (kW)
- 11,4
- Min autonomy (h)
- 7,2
- Power
- 12
- Installation zone
- Zone 1
- Installation zone
- Zone 2
- Installation zone
- Zone 3
- Shape
- Round
Technologies and features
Remote control
Adjust temperature and output without getting up (option).
Documentation
Frequently asked questions
What area can it heat?
It is designed for a volume of about 320 m³, or nearly 120 m². The result depends on the home's insulation and air circulation.
What is its autonomy?
The hopper holds 18 kg of pellets, with a maximum declared autonomy of 25.7 hours. This decreases as the power demand increases.
Is a professional needed for installation?
Yes. Connection to the flue (80 mm outlet) must be carried out by a qualified installer: this is a condition of the manufacturer’s warranty and your insurance coverage.
Customer reviews
All shop reviewsAverage rating
4.2
from 67 reviews
- 5 stars22
- 4 stars37
- 3 stars8
- 2 stars0
- 1 star0
88% of reviews give 4 or 5 stars
1 reviews with customer photos
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Customer photos and reviews of other products
Each review is about the product shown on its card.
- Raphaël U.
Livraison assez rapide mais le carton était un peu abîmé. En plus, il fait un peut de bruit quand il s’allume, ça peut déranger la nuit.
- Jacques S.
Très satisfait de mon achat ! La livraison a été rapide et le colis bien emballé. Elle chauffe rapidement et le bruit est acceptable, pas trop gênant.
- Léandre Q.
La puissance de 7,3 Kw, ça envoie. J'ai juste remarqué une petite rayure sur le côté. Sinon, aucun souci.
- Jade T.
Très contente de ma chaudiere à bois. Ça chauffe bien et assez rapidement. Juste un peu lourd à déplacer, mais ça reste gérable.
- Christine L.
Très satisfait, il chauffe super bien et l'ambiance est top. La livraison s'est bien passée, tout était en bon état.
- Daniel K.
Super poêle, elle chauffe vite et bien ! Par contre, je m'attendais à un petit bruit quand elle fonctionne, mais c'est pas dérangeant. La livraison a été ponctuelle et sans soucis.
J’adore cette poêle ! Elle chauffe bien et l’installation était facile. Un petit bémol : le carton était un peu abîmé à la livraison, mais rien de grave.
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